Question 1

What is HardlyCasual?

Accepted Answer

A performance supplement brand for people who take their hobbies seriously — lifters, runners, and recreational athletes who train with structure while balancing work, family, and everything else.

Question 2

Who is HardlyCasual for?

Accepted Answer

Active adults who follow training programs, track their numbers, and keep showing up without a contract, a scholarship, or prize money. If you call it “just a hobby” while scheduling your life around it, it's for you.

Question 3

Is HardlyCasual a military brand?

Accepted Answer

No. The company is veteran-founded, and that discipline shapes how we work, but the brand is built for anyone who chooses to stay strong, conditioned, and capable.

Question 4

What supplements does HardlyCasual offer?

Accepted Answer

The current line covers training and recovery: TRYHARD energy powder in five flavors, LONG GAME creatine (Creatine Monohydrate or Creatine + Hydration), and the WIND DOWN products OFF HOURS magnesium and LIGHTS OUT sleep formula.

Question 5

How do I choose between Creatine Monohydrate and Creatine + Hydration?

Accepted Answer

Both are part of the LONG GAME family. Compare the product details, ingredients, and directions on each product page to find the one that fits your routine — we don't recommend one over the other for you personally.

Question 6

What's the difference between OFF HOURS and LIGHTS OUT?

Accepted Answer

They're separate WIND DOWN products with different formulas — OFF HOURS is a magnesium product and LIGHTS OUT is a sleep formula. Each product page shows its own details and directions; compare them there rather than treating them as interchangeable.

Question 7

How much caffeine is in TRYHARD?

Accepted Answer

200 mg of natural caffeine from green tea in a full 2-scoop serving, so 100 mg in a single scoop. Do not exceed 5 scoops within a 24-hour period.

Question 8

How do I use each supplement?

Accepted Answer

Follow the directions on the product label and its product page — serving sizes and directions differ between products. For example, TRYHARD mixes 1 scoop with 6–10 fl oz (177–296 mL) of water, while the creatine, magnesium, and sleep products have their own directions. Do not exceed the suggested use on any label.

Question 9

Where can I read the full ingredients and supplement facts?

Accepted Answer

Each product page shows the supplement facts and ingredient information available in the connected product data. Where a complete Supplement Facts panel isn't available online, the physical product label controls — we do not reconstruct missing label information.

Question 10

Are there allergens?

Accepted Answer

TRYHARD is manufactured in a facility that also processes milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soybeans, and sesame. Facility and allergen statements can differ between products, so check the label of each product you order.

Question 11

How do I place an order?

Accepted Answer

Add the product to your cart here, then complete your purchase through our secure Shopify checkout.

Question 12

What payment methods do you accept?

Accepted Answer

Available payment methods are shown at checkout.

Question 13

Can I change or cancel an order?

Accepted Answer

Contact us immediately if you need to cancel or change an order. We’ll check whether the request can still be accommodated. Changes and cancellations cannot be guaranteed once processing or production begins.

Question 14

Is HardlyCasual apparel available?

Accepted Answer

Yes. Shop the current HardlyCasual apparel collection.

Question 15

How is HardlyCasual apparel made?

Accepted Answer

Each apparel item is produced to order through our print and fulfillment partner, then shipped directly to you. This lets us offer the current designs without holding bulk inventory, but it also means apparel cannot be returned for a change of mind or a customer-selected wrong size or color.

Question 16

How do I choose the right size?

Accepted Answer

Each product page includes the size options available for that item. Review the fit details and any size guidance shown on the product page before ordering, because routine size or fit-preference returns are not available.

Question 17

What are the shirts made of?

Accepted Answer

Material details for each shirt are shown on its product page under Materials & care. We do not invent or reconstruct missing supplier information.

Question 18

How should I wash and care for the apparel?

Accepted Answer

Care instructions for each item are shown on the product page under Materials & care when the supplier provides them. Following those instructions helps the print and fabric last longer.

Question 19

Where do orders ship from?

Accepted Answer

Apparel is produced to order through our print and fulfillment partner, Printify, and supplements are fulfilled through Supliful. Items may ship from different locations and arrive in separate packages.

Question 20

How much does shipping cost?

Accepted Answer

Shipping costs and delivery estimates are calculated and shown at checkout before you pay.

Question 21

Do you ship internationally?

Accepted Answer

No. We currently ship only to eligible U.S. addresses. Checkout confirms whether a specific address is supported.

Question 22

What is your return policy?

Accepted Answer

Apparel is produced to order, and routine returns are not offered for change of mind, selected size or color, or fit preference. Routine supplement returns are not offered for change of mind, flavor preference, or ordering the wrong product. See the Returns, Refunds & Order Issues policy.

Question 23

What if my order arrives damaged?

Accepted Answer

Contact us promptly, and within 30 days of delivery. Include your order number, affected product and quantity, a brief explanation, and relevant packaging or label details. We can request photos in follow-up.

Question 24

Do you offer subscriptions?

Accepted Answer

Not currently. If a subscription option becomes available for a product, it will appear as a purchase choice on that product page.

Question 25

Are HardlyCasual supplements safe for me?

Accepted Answer

Every product is different — for example, TRYHARD contains caffeine, while the creatine, magnesium, and sleep products have their own formulas. Always read each product's label and follow its directions. Consult a physician before use if you are pregnant, nursing, taking medication, or have a medical condition. This website does not provide medical advice.

Question 26

Can supplements replace my diet or medication?

Accepted Answer

No. Dietary supplements are not a substitute for a varied diet, medical treatment, or medication. Talk to a qualified healthcare professional about what's appropriate for you.

Question 27

Where can I read your supplement disclaimer?

Accepted Answer

Benefit claims with an asterisk are connected to the FDA disclaimer on the product page. Read the full Supplement Disclaimer.

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